Our experience at EDUTIC Santiago: building the future of higher education
On June 3 and 4, we took part in EDUTIC Santiago 2025, a key gathering for those of us driving the transformation of higher education. At the Hotel DoubleTree Kennedy in Santiago, Chile, more than 400 people came together to share experiences, debate ideas, and envision the future of education, a sector that is constantly evolving.
Under the theme "Higher Education of the Future," we were invited to look beyond the present with a clear perspective: higher education institutions must not only adapt to change but also actively design and lead their own future, even in times of uncertainty.
Over the two days, which included panels, talks, and workshops, we had the opportunity to learn about national and international success stories; catch up on the main technological, pedagogical, and organizational trends; expand our network with representatives of institutions from across the region; and present our solutions for academic operations, currently used by more than 70 institutions in Ibero-America.
AI agents in academic operations
During the event, our CEO, Felipe Meneses D., gave the talk "Toward a modern, intelligent, and automated university management ecosystem," where he introduced one of the most innovative proposals of the moment: AI agents applied to academic operations. These agents don't just answer questions; they carry out tasks in real time. With the right context and training, they can perform specific activities, interact with other tools, and solve key challenges in academic operations with minimal human involvement.
This advance marks a paradigm shift in how we think about optimization and efficiency in higher education institutions.
EDUTIC Santiago 2025 was more than an event. It was a reminder that the future isn't something we wait for; it's something we design together.